Help center

Frequently asked questions

Everything you need to know about generating, editing and publishing product FAQs with PreviewFly FAQ.

What does PreviewFly FAQ do?

It reads a product’s own details and drafts clear, shopper-ready questions and answers, then publishes them to your product page — so buyers get answers before they have to ask.

Where do the FAQs come from?

Each question and answer is generated from the selected product’s own title, description, type and vendor. Nothing generic — the FAQs are specific to that product.

Can I edit the AI’s answers?

Yes. Every FAQ is fully editable before it goes live. Rewrite, reorder, add or remove any question or answer — nothing is published until you click save.

How do the FAQs show on my storefront?

Add the PreviewFly FAQ theme app block to your product template once. After that, every product automatically shows its own saved FAQs in a clean accordion.

Do I need to touch code or edit my theme files?

No. Everything works through Shopify’s theme app blocks — no code, no manual theme edits. You add one block in the theme editor and you’re done.

Does it help with SEO?

When you publish, the app can add FAQPage structured data (schema.org) to the product, so search engines can understand your Q&A. Rich-result eligibility is always up to the search engine.

What does it cost?

PreviewFly FAQ is free to use.

Is any customer data collected?

No. The app only reads the product details you choose and writes FAQs back to your own store as metafields. No customer personal data is collected or stored.

Which themes are supported?

Any theme that supports theme app blocks (all Online Store 2.0 themes). You drop the FAQ block into the product template like any other section block.

How do I get help?

Email us at ismailyagci371@gmail.com and we’ll help you out.